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| GoHook: Hook What? |
| 01.31.04 (12:45 am) |
And yet another blog used as a news source for online auction news!:
I find this search engine strangely fascinating. Currently it lists searchable information for 75,000 completed auctions. What could you use this for? Price-setting in an online used goods shop? Cultural mining? Potential abounds with GoHook ( GoHook.com)
I am loving his blogging thing, just in case no one noticed.
Having access to this kind of information can serve many purposes. Obviously, the person who wrote this little snippet of information didn't do GoHook any justice. Cultural mining? Give me a break. I just went to the site to do my own search and kept receiving an error message, so I won't be able to tell just how much is in the database. But, I can guess at the potential usefulness of the service.
First of all, since we know that you can't view eBay auctions past a certain timeframe, it's good to know that this service is available. Just how long are auctions in GoHook's databse, I don't know. I didn't get to check. I'd be curious. If it's no longer than eBay's typical 90 days, then I don't see much point in having the service.
The service is useful for benchmarking. You can let other people do all the research for you. You'll get a good idea of what sells and at what price. Depending on how long items remain in the database, you can even get an idea of whether items tend to be seasonal in nature.
Now, there could be other variables that you may not be able to tell from GoHook's information, like:
1. One seller may have been able to get a significantly higher price for an item because of his/her feedback rating.
2. You may have only a few sellers selling the item (especially on eBay where you have VeRO issues to contend with), which means those few sellers can get a significantly higher price for an item
3. You may have only a few sellers selling the item because PowerSellers know how to get your butt kicked off eBay when you come on and start selling the same item at a lower price (come on guys, let's not pretend that some PowerSellers don't do it)
Dangit. Now I wanna see what this GoHook is all about. Interesting name too.
Originally posted on our auction discussion board. Join the discussion! Post a link to your auction listings free.
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| Can You Spell L-o-s-t P-r-o-f-i-t? |
| 01.30.04 (11:56 pm) |
I was quite happy to see a blog as part of the auction news feed available at TheAuctionBoard.com.
On eBay, spelling matters We've come a long way from the plain black text on gray background days, but the Web remains a text-oriented medium. Need more proof? People who can't spell or write well make less money selling on eBay, according to the New York Times.
I've seen some gross misspellings on eBay and I've actually seen newsletter and ezine writers advise buyers (and sellers who want to buy and resell) to look for sellers who can't spell if they want to find a great deal. My advice: hit Google while you're typing that auction ad. Type your keywords into Google's search box. if you've spelled it wrong, Google will correct you with a question: Did you mean . . . ?. You'll save yourself a whole lotta cash.
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| TheAuctionBoard.com Returning |
| 01.28.04 (7:58 pm) |
Hey, hey! Good news. The domain transfer process is almost complete and TheAuctionBoard.com will be BACK. What a tedious process. Much thanks to the hackers and slackers who made this nightmare possible. That thanks is truely sincere because it gave me some time to think about a few things and decide what direction I wanted to take TheAuctionBoard.com. So, keep your eyes and ears open for some exciting news. I've kept quite busy with another special project and I can't wait to unveil it.
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| MySiteSpace.com: You Callin' Me a Liar? |
| 01.24.04 (4:33 pm) |
A quick update to let everyone know about the progress of TheAuctionBoard.com.
We've finally gained control of our domain name. When the website was registered, our host, Endore.com, registered the domain in their name -- placing themselves on the WHOIS registry as the Registrar, Technical Contact, and Admin Contact. This is another valuable lesson learned. NEVER allow your host to register your domain using their company as the point of contact. You want to always maintain complete control and ownership of your domain name. This will allow for quick domain transfer in the event that your host goes out of business, or just doesn't answer the phone.
In our search for a new web host, we're being extremely careful in the decision-making process. We have a very strict list of requirements for our new host. I found a website hosting company that had all the features we wanted at a price that would still allow us to comfortably control our operating expenses: MySiteSpace.com. To test a few of our requirements, I registered my new website SistersTalk.com through MySiteSpace.com. Originally, I wanted to register SisterTalk.com (no "s" after Sister), but after about 24 hours, when I hadn't received an email confirmation of my order, I tried logging into the website using the username and password I chose upon registration. I received an error message, so I checked to see if SisterTalk.com registerd through a WHOIS inquiry yet, and sure enough it did -- under someone else's name! So, I was going to register in MySiteSpace.com's message board and talk to the tech support folks there (after calling the 800 tech support number and being told to get tech support online). I registered using the name "Notsohappy" and waited for my confirmation so I could post messages. Instead, I received this email message from the owner:
You order our services under false contact names and then have the nervfe to create a user ID called "NOTSOHAPPY" on our forums?
Not happening.
MySiteSpace
Basically, the owner accused me of using someone else's PayPal account to register a domain name because the name I used to register the domain name did not match the name on my PayPal account (which is The Auction Board and not my own name). The owner then emailed me and told me that "kiddies" use other people's PayPal accounts to purchase domains and he obviously had mistaken me for a kiddie. I informed the owner of MySiteSpace this:
He should work on his business acumen He should be more careful when he talks to people; ya never know who you're talking to And who cares what name I used to register the domain name! Just register the domain and set me up! Everything was legit, dude.
Instead of admitting that MySiteSpace was about to allow me to "register" someone else's domain name, I was basically called a liar and a thief.
What did I learn? It's good to know this BEFORE I hosted my website with them. What could MySiteSpace have learned from this? A quick email to me would have been the easiest way to handle the situation BEFORE they decided I was scammin' them.
I have one good thing to say about my experience with MySiteSpace; they were kind enough to issue me a prompt refund. That allowed me to move along and find a new website host to test!
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| Endore.com, Perhaps Not the Best Choice |
| 01.21.04 (9:00 pm) |
The Auction Board is in its 24th hour of downtime. Hopefully, the techs can fix the system problems and get the site back up and running again shortly.
That brings me to my post for today: Finding a Good Website Host.
I've been a webmistress on a professional level for a few years. In this short time, I've learned some hard lessons. One of them is that "affordable isn't always best." I chose Endore.com to host The Auction Board so I could keep my operating expenses down, which in turn would allow me to charge below industry standard for ad space. Choosing Endore.com has actually resulted in a rise in my operating expenses. Why? Too much downtime. This downtime has resulted in lost advertising sales and lost opportunities. It's also resulted in us having to provide our clients with additional advertising space for the time the client lost due to our website's downtime.
[b]What You Should Look For in a Host[/b]
Do they answer the phone when your website is down? Ours doesn't. They never do.
Do they respond to emails addressed to "support"? Ours doesn't. They never do.
Do they have an 800 number for tech support? Ours doesn't, although they used to when we first signed up with them. They do still have one for SALES calls though.
Do they have reliable references you can talk to? We didn't ask for any when we signed up. We didn't think about that.
Is there a tech support forum available and are there lots of members? You'll want to check out the forum and check out the history of tech issues and see how quickly those issues were resolved.
Is your host adequately setup to protect you from those pesty competitors who decide to hack into your website?
What's the uptime guarantee? Do they make you sign away [b]all your rights [/b]to sue them for any damages in the Terms of Agreement for [b]any[/b] lost revenue due to downtime.
Your host could end up costing you more than it saves you.
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| General Wesley Clark's Sweater on eBay |
| 01.19.04 (3:10 am) |
Washington: Democratic presidential hopeful Wesley Clark is auctioning on the Internet a widely ridiculed argyle sweater, on behalf of a charity located in New Hampshire, where he hopes to take the lead in January 27 primaries.
Read the rest of Wesley Clark puts sweater on internet auction
There are still 5 days left on the auction, and the sweater is now priced at $4,000. I'd have to admit, it's one ugly sweater, but I'm sure it kept the General pretty warm. The money is for a good cause, so if you have lots o' cash, go bid. If you're just curious, go take a look.
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| Don't Even Think About Using That Domain Name |
| 01.18.04 (3:05 pm) |
When registering a domain name for your new auction-related website, you want to be as creative as possible, avoiding the use of any registered Trademarks. This is very serious business we speak of. Here's an excerpt from a recent auction discussion:
Genia:
The rule: You can't take someone else's trademark name and use any variation of it as your website address or business name. That's the shortened version of the rule. It couldn't get any simpler. You didn't take a variation, you used the trademarked name itself.
Pretty soon, you'll be hearing from the company, I'm sure. It's easier to find a new domain name now and start over, rather than build a customer base and have them shut you down later. Later, they'll wanna know how much money you've made off their name and they'll want their share of the profits.
thecountryowl:
Actually, they will take all profits, demand all accounting etc. I had hotwheelsdeals for about 3 days. Someone suggested to me it was a trademark violation. I changed it immediately to Hobby Wheels Deals. Nobody had to hit me over the head. Then, I forgot all about the domain. About a year later I get an email from the big shot lawyers from Mattel.
They demanded transfer of the name, all accounting from the site, and all profits made. Of course, after I explained I had change the name, had made no profits etc, they backed off. A quick check of my referrers made me feel better too.
But companies do protect their copyrights, when the violation is clear, and I don't really blame them, although at the time I was less then pleased. But that was my own fault for not thinking the name through clearly to begin with.
Read the rest of this discussion at: Link Partners Needed
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| GotLogos.com: A Must For Your Auction Business |
| 01.17.04 (6:10 pm) |
I write this just after ordering a brand spankin' new logo for The Auction Board. I have no idea what the finished product will look like, but I have that much faith in GotLogos.com.
I actually found this professional logo service well over a year ago when they were a featured PayPal shop. I kept telling myself I would head back and order a logo but I never got around to it. The price is phenomenal ($25!) and the quality is superb. While perusing their galleries, I actually recognized many of the logos. I couldn't believe that this was the company that had designed those logos.
A really good logo really speaks volumes about your commitment to your business. It's a part of your branding process. We all have rules about the types of associations we won't make while doing business because we don't want to "ruin our rep." You're developing your brand when you make those conscious decisions. Your logo almost defines your image, that's why Nike quickly pulled the plug on the production of those DYKE tshirts that used the infamous Nike Swoosh just below the word Dyke (I had one, it was great! It really turned heads. I sold mine on eBay).
Develop your brand and protect it. GotLogos.com will create, for an additional $5, a B&W version of your logo that you can send in for Trademark registration purposes.
I should have my new logo in 5 days. I'm excited! I'll post it here for review.
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| 3 of 4 Major Airlines No Longer eBay VeRO Members |
| 01.16.04 (2:25 pm) |
Can You Guess Which 3?
With all this talk of VeRO, I remember seeing the major airlines listed on eBay's VeRO About Me page listings. With all the heightened airport security since 9/11, it's not like you can sell your airline ticket to someone else through an auction anyway. What good would it do you? So, I went back to eBay's VeRO pages to check into this to see exactly what the airlines would be protecting using eBay's VeRO program. Out of the 4 major airlines that were originally registered eBay VeRO members (United Airlines isn't on the list at all), only one of them still remains a member: Southwest Airlines.
What Southwest Airlines is protecting is their Rapid Rewards Program. eBay Members who have racked up tons of Rapid Rewards points can transfer these points to family members. By selling these points on eBay at an auction, you could make a lot of money off your Rapid Rewards.
The other 3 airlines that are no longer registered members of VeRO, but were once listed in eBay's VeRO About Me pages: American Airlines, Delta Airlines, and Northwest Airlines.
To discuss this and other auction related issues, visit our auction discussion forum.
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| The State of W. Va: For Sale on eBay |
| 01.15.04 (9:00 pm) |
eBay yanks auction of 'Entire State of West Virginia'
[b]MORGANTOWN, W.Va. (AP) - An attempt to auction off the state of West Virginia drew 56 bids and nearly enough promised dollars to fill the state's projected budget hole before eBay learned of the joke. [/b] Copyright AP 2003
It's West Viginia; we don't need it.
Beastie Boys Record Label for Sale
[b]‘Grand Royal’, the record label owned by the Beastie Boys, is being auctioned on the Internet. [/b]
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| "Should I Offer Free Shipping?'" |
| 01.15.04 (3:30 pm) |
[b]Well, now that tblog is back up after, I believe, 2 days, on with the blogging:[/b]
We recently published "Should I Offer Free Shipping?" by Chris Malta in our auction newsletter. We want to provide our blog readers a brief snippet of the article:
Boy, it's tempting, isn't it! Free Shipping!
People will see your proclamation of Freedom from the dreaded SHIPPING CHARGE (imagine agonized screaming here), and flock to your site to take advantage of THE INCREDIBLE SAVINGS! (Fanfare, people cheering).
Well, it’s true. In my experience, shoppers will check out an offer of free shipping before they commit to your competitor. Yahoo Shopping even lists Free Shipping sites as a category on their home page every once in a while, when they’re promoting their Shopping area. Do those sites get hits? You can bet they do. Are they doing better than you are? Probably not.
Internet Shoppers, as a rule, are not dumb. Although the Internet Shopper tends to be an instant-gratification junkie (like me), they will check around before pushing that all-important Order button. They’re going to go all the way through your order process, until they get the FINAL price. Then they’re going to cancel the order, and do some checking.
What are they going to check before they push your button? The same product on other sites.
Read the rest by visiting our free auction newsletter. If you're too late to catch it on the main page, it's available in the auction newsletter archives.
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| Auction Sellers: Choose a GOOD Blog Service |
| 01.14.04 (7:39 am) |
What is blogging? Blog is short for web log. For the auction seller who wants to use the latest craze as their marketing tool, blogging could be the most creative way to go. But before you start blogging, there are a few things you need to know.
Choose a GOOD blogging service!
[b]Free isn't always best. Why?[/b]
1. Free doesn't mean you receive good customer service. Take for example, the free blogging service that provides you with free bannerless blogging, but doesn't respond to you when your RSS feed isn't working. You'll need a working RSS feed so users can subscribe to your blog. If users can't subscribe to your blog, you're losing valuable marketing.
2. Free services often have 3rd party banners on your blog. Sometimes those banners aren't too intrusive, other times those banners don't always mix well with the image you're trying to portray. Do you want tobacco ads suddenly popping up on your blog?
3. Free services may have bandwidth limitations. Do you think your blog may suddenly get really popular? You may wake up one day and find your new marketing tool closed for 12 hours due to bandwidth limitations. Read the fine print. If the free service doesn't have bandwidth limitations, scratch your head and wonder why. There's a catch.
[b]What can you use the blog for?[/b]
Posting your new auction listings. Discussing Your Areas of Expertise (auction marketing, collectibles, auction tools) Responding to auction newsgroup discussions in a more creative fashion
Your blog should be updated regularly and you should try to include links to outside sources as often as possible.
Recommended Blog Services for Beginners:
Blogger LiveJournal
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| Oh How YowCow? |
| 01.13.04 (1:21 pm) |
A recent discussion at The Auction Board's auction discussion forum of yet another online payment service, YowCow, prompts today's blog post. Online auctions have made, well, online payment services very popular. There's no dispute that PayPal seems to be leading the pack right now. I'm certain it's very likely that eventually PayPal will see a reputable competitor, but YowCow ain't it! Neither was MooPay (which saw itself shut down by the state of MO for illegal practices), or StormPay, another payment service having troubles with state securities official. YowCow [b]has not [/b] been accused of any illegal wrongdoing and this blog post [b]is not [/b]suggesting anything of the kind.
If you go to Google and type in the keyword phrase online payment services, you'll see the sponsored ads to the right are companies offering to sell you software that will help you start your very own PayPal wanna-be service. Your 15 year old brother can buy one and, together, you and he can be GIMMEYOURMONEY.com! Sure, I'll sign up.
My apologies to the owners of GimmeYourMoney.com ; it's apparently a site that's under construction.
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| Bloggers: $10 Will Get Ya 30. Advertise With Us. |
| 01.12.04 (11:10 am) |
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The Auction Board has implemented a new blogger's advertising rate on its auction blog Online Auctions: News, Reviews, & Resources. Using their own in-house Google® style text box ads on their auction blog, the company hopes to merge bloggers and auction fanatics everywhere. The blogger's rate for advertising is only $10.00 for an entire 30 days of ad space. Each ad will rotate among all other advertisers.
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| Bad Boys, Bad Boys: News That Ain't Really News Anymore |
| 01.12.04 (2:24 am) |
Pair arrested in alleged eBay scam
VANCLEAVE -- Two Jackson County men face Internet mail fraud charges in connection with a scheme to bilk people out of money by selling items on eBay, then failing to deliver the goods after they were paid for.
January 08, 2004 Man charged with eBay fraud By Susan Williams STAFF WRITER
FAYETTEVILLE — Police arrested a Mount Hope man after he allegedly defrauded numerous customers on the Internet auction site eBay.
Bobby Joe Graham was charged with five counts of computer fraud and five counts of unlawful transfer of recorded sounds, all felonies.
January 9, 2004 FTC Wins Judgment Against Net Auction Scammers By Roy Mark
A federal district judge has permanently barred two Chicago area residents from participating in Internet auctions.
The injunction sought by the Federal Trade Commission (FTC) follows the indictments of James D. Thompson and Susan B. Germek for mail fraud in which the two are accused of using stolen identities to sell nonexistent goods and making it appear that innocent third parties were the actually perpetrators of the fraud.
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| Could It Be That eBay Needs the Small Business? |
| 01.10.04 (6:47 am) |
EBay plans new ad campaign
San Jose, Calif.--EBay Business, the b-to-b operation of auction site eBay, will roll out a new ad campaign next month in an effort to expand its marketing to small businesses. ----------------
Anyone with one good eye and one working brain cell knows that eBay has targeted big businesses wanting to unload their overstock on the Big Bay. The advent of VeRO was eBay's way to pacify those companies and gain their business -- while annoying the hell out of the collector-turned-small-bu siness-owner who just wants to sell their old stuff on eBay.
For example, Victoria's Secret is a member of eBay's VeRO. Check the list for yourself. You can sell your old Victoria's Secet items at a yard sale, but you can't sell it on eBay. The same goes for Disney, Warner Brothers, Yamaha, Barnes & Noble, Dale Earnhardt, Inc., John Deere, Motorola, Phillips Electronics, and Pioneer Electronics. The list is rather long. Of course, these are just the members who choose to be listed. There are other members who choose to remain nameless. They're the ones who get your auctions pulled without much of an explanation.
Of course, I still see many auctions listed that violate the VeRO listing policies. It's up to the VeRO member to police the auctions and check for violations. Typically, if an item is hot, your auction will be pulled -- trust me -- usually by the powerseller employed by that company to sell that item (hey, I finally fgured out why many eBay sellers want to be powersellers -- the power to have your auction pulled).
So now eBay wants to swoon the small business owner? Why? Could it be because many of us are looking for other options? I remember taking an eBay survey a couple of months ago. That particular survey was mostly focused on the auction sellers. The survey wanted to know if I sold on other auction sites and why. I wonder if the results of that survey have anything to do with this new advertising campaign eBay will launch.
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| MSN Makin' Out with eBay: Oh Baby. . . |
| 01.10.04 (5:58 am) |
LOS ANGELES, Jan 8 (Reuters) - Web auctioneer eBay Inc. on Thursday said that users of Microsoft Corp.'s MSN Internet service now can use MSN to monitor their eBay activities.
The deal, which is the first between eBay and an Internet portal, gives MSN users who personalize their home pages a view of and a gateway to their own "My eBay" tools and information, which monitor listings and help manage bids and sales, said Dan Burkhart, senior manager of Internet marketing at eBay.
Read the rest of New deal puts "My eBay" on personalized MSN pages at Forbes.com
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| Important Consumer Information: Online Auctions |
| 01.09.04 (5:48 pm) |
In a previous post, I patted myself on the back for being listed as one of the most visited consumer information sites related to auctions. I started wondering what the rest of the sites looked like, so I checked Alexa.com's source: Dmoz.org: Consumer Information: Auctions Here's a small sample of the list on the site. None of the underlined words below are clickable links. You'll have to visit the link above to see the full list.
[u]AntiqueCast[/u] - Compare prices of antiques and collectibles offered at the major online auction. Use the price guide to help determine the fair market value of collectibles before buying or selling.
[u]The Auction Board[/u] - Features general discussion forums to discuss the latest scams, auction news, eBay listings, news, reviews, resources and FAQs.
[u]Auction Cents[/u] - Includes discussion board and blog.
[u]Auction Essentials 4U [/u]- Tools, resources and links for sellers and buyers. Includes information on ad templates, image hosting, and how-to tips and advice.
[u]Auction Hunter[/u] - Comprehensive listings for the Northeastern United States serving New York, New Jersey, Connecticut, Massachusetts, Pennsylvania and Rhode Island.
[u]Auction Insights.com[/u] - Resource dedicated to providing insights for beginner and veteran internet auction participants.
[u]Auction Patrol [/u]- Online auction resources including Ebay, Amazon and Yahoo discussion. Free web based auction tools, multi-auction search, directory and reviews of auction and auction related sites, free image hosting.
[u]Auction Red Flag[/u] - Members can examine, post and manage incidents concerning online auction problem users, scam and fraud alerts.
[u]AuctionCommunities[/u] - Non-profit, seller-run organization featuring forums, feedback importing tools.
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| eBay Demands More Dinero |
| 01.08.04 (3:43 pm) |
This news really isn't news. It's more like an announcement. A warning. A heads up. It allows sellers some time to figure out how they will make up for the Big Bay's latest rise in listing fees on the online auction site.
Beginning Feb. 2, eBay will institute a new fee schedule that sharply increases listing fees for items with a starting price of $500. The change impacts the main auction destination and eBay Motors, a specialty site for new and used vehicles. [i]eBay Hikes Listing Fees[/i] Copyright InternetNews.com 2003
Look for a rise in PayPal fees to follow soon. That's almost a guarantee, since eBay owns PayPal.
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| Finding a Whole Lotta Auction Product |
| 01.07.04 (2:18 pm) |
Neil Bartlett, author of Auction Hot List writes:
Whether you are a beginning auction seller or advanced, you are always faced with the age old auction question:
[b]"What Do I Sell Now?"[/b]
I want to cover an area on eBay that most sellers tend to overlook or they don't even know exists. These categories can provide you with a great source of products to sell. They are called the Wholesale Lots categories.
Most major category groups contain a section labled Wholesale Lots. This is usually listed at the bottom of the group list.
If you go to eBay's main category listing page and drill down into a major category you will be able to see if that category has a Wholesale Lots sub-category. It is usually the last sub-category listed. eBay Category Listing Page: listings.ebay.com/pool1/listings/list/o verview.html. Take Jewelry & Watches for example; their Wholesale Lots group is category 40131.
What does this have to do with product sources? [Read more and find out.]
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| What does FWIW, BC, CONUS, and CYE Have in Common? |
| 01.07.04 (1:54 pm) |
They're all abbreviations used on online auction sites. You can view the meaning of these abbreviations (and more like them) at Auction Abbreviations
ATM: At the moment
B&W: Black and white
BBC: Bottom of back cover
BBIAB: Be back in a bit
BC: Back cover
CC: Cut corner or carbon copy
CIB: Cartridge instructions/box (as in computer equipment)
CONUS: Continental United States (which means Alaska and Hawaii are out)
CYE: Check your e-mail
DOA: Dead on arrival (like when the item you bought doesn't work out of the package)
FB: Feedback
Flame: An angry message or feedback, often resulting in a “flame war,” a series of flames that escalates
FVF: Final value fee
FWIW: For what it’s worth
Gently Used: Item that has been used but shows little wear, accompanied by explanation of wear
HP: Home page
IE: Internet Explorer
IMAO: In my arrogant opinion
IMHO: In my humble opinion
IMO: In my opinion
INIT: Initials
LMK: Let me know
LTD: Limited edition
MIB: Mint in box
MIJ: Made in Japan
MIMB: Mint in mint box
MIMP: Mint in mint package
MIP: Mint in package
MNB: Mint no box
MOC: Mint on card
MOMC: Mint on mint card
MONMC: Mint on near mint card
MWBT: Mint with both tags
MWMT: Mint with mint tags
MYOB: Mind Your Own Business
NARU: Not a registered user (suspended user)
NBW: Never been worn
NC: No cover
NM: Near mint
NR: No Reserve price on auction - highest bid wins
NO RESERVE: See NR
NRFB: Never removed from box
OEM: Original equipment manufacturer
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| Scamming eBay Buyers for Dummies |
| 01.07.04 (1:32 am) |
Making its way around the internet is an easy-to-follow "How To" guide for scamming eBay buyers. In the tradition of my favorite "How To" books, I've given it the name: Scammin' eBay Buyers for Dummies.
This guide teaches you everything you'll ever need to know from setting up a drop box, to how to deal with buyers who think you just might be scammin' them, to how to avoid other scammers!
On a serious note though, this guide will hopefully help auction buyers become smarter shoppers. It will definitely make ya sick to your stomach.
View the Starter's Guide to eBay Operations.
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| Dontcha Just Hate Certain Auction Sellers? |
| 01.05.04 (9:10 pm) |
Has this ever happend to you? You read an auction ad that states the seller will ship your item to you within 10 days of receiving your payment. You win the auction, pay for the item promptly and you wait 2 weeks for your purchased item and you don't receive it. You contact the seller and the seller either doesn't respond, or responds and says there was a slight delay. You wait another week, and you still don't receive your item. According to the Federal Trade Commission (FTC), the seller should have offered you the option to agree to the late shipment or allow you to cancel your order and provide you with an immediate refund. Review Marketer of "Clubby" Beanie Baby® Charged with Failing to Timely Deliver. In this particular case, the company violated the Mail Order Rule. On the FTC's website, the organization offers buyers the following advice:
If you are concerned about receiving your order by a certain date, verify the product's availability, ask about the promised shipment date and shipment options, and educate yourself concerning the company's refund policy. Try to allow enough time for shipment and delivery. To protect your right to cancel an overdue order you should know the company's name, address, phone number, the promised shipment date, and the date of your order. Also, keep a copy of the ad or catalog from which you ordered, the order form you sent to the company, and a canceled check or charge account record.
To report an auction seller for violating the Mail Order Rule, visit the FTC's website at www.ftc.gov. Always print a copy of all auctions you have won. Keep copies of any correspondence with your seller. Once you pay for an auction, keep a copy of all receipts -- especially PayPal email receipts.
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| Contemplating the PowerSeller ROI |
| 01.05.04 (9:06 pm) |
eBay PowerSeller ROI To become an eBay PowerSeller, you must have a minimum of $1,000 in sales per month, 100 feedback points, and maintain a 98% positive feedback ratio. If you break the $1,000 up into 31 days, you only need to make approximately $33 in sales per day. What do you get in return for your hard work? You get the honor of displaying the PowerSeller logo ( ). In addition, you receive what's referred to as "enhanced customer service" -- real customer service -- because most of us who trade on eBay feel customer service is severely flawed at the big Bay. Other benefits include:
[b] Exclusive Offers [/b] Invitations to eBay events - i.e. VIP admission to eBay Live and eBay University (they didn't say free events) eBay Direct Pay - discount on your monthly fees ([i]they didn't say free events[/i]) eBay Co-op Advertising - reimbursement for your offline advertising efforts ([i]read the fine print first[/i]) Healthcare solutions for the PowerSeller and their employees ([i]solutions, not benefits. eBay is not your employer, remember?[/i]) Value Center - special values from other companies ([i]kinda like one of those discount clubs you pay money to join[/i])
PowerSeller Community Monthly online newsletter ([i]your very own newsletter, wow![/i]) PowerSeller of the Month success story Discussion board ([i]to help you become more successful. your success adds to eBay's bottom line[/i]) PowerSeller Recognition Logo'd merchandise for you and to give customers ([i]awww, how cute[/i]) Logo'd business templates for customer communications ([i]looks professional, provides you with a very legitimate look[/i]) Use of icon next to user ID ([i]definitely worth 60 hours a week worth of work[/i]) Use of logo in your item listings and About Me pages
[b]What does eBay receive in return for your hard work?[/b] Let's pretend you sell $1,000 a month in sales and every item you sold closed at exactly $15. You had to pay eBay 5.25% of every $15 you made (this is called the final value fee). There are sixty seven $15 increments in $1000. So, you had to pay eBay .78 cents for every $15 sell you made. You made sixty seven $15 sells. By the end of the month, you paid eBay approximately $53 in final value fees. Consider this scenario: You made $1,000 in sales and every item closed at exactly $30. There are approximately thirty three increments of $30 in $1000. You would have to pay eBay $1.31 (5.25% of the forst $25) plus .26 cents (2.75% of the remaining closing value). That's a total final value fee of $1.57 for every $30 increments of sales. At the end of your billing cycle, you would owe eBay $51.81. That's only $1.19 less than shown in the first example. That amount may sound trivial, but don't forget your listing fees, listing upgrade fees (if you're really trying to push your item to the top of the pile), and PayPal fees (if you're using eBay's payment processor to receive your funds once your items sells). By the time you reach month's end, how much of that $1,000 do you get to pocket? Consider the eBay Powerseller Return on Investment (ROI). Obtaining PowerSeller status may actually be worth it for one thing: That damn 800 number that actually connects you to some REAL customer service.
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| eBay Fee Avoidance: Should You? Have You Ever? |
| 01.02.04 (6:23 pm) |
There are [b]lots[/b] of creative ways to avoid paying fees on eBay -- ask any seller who's been using the service for awhile, or any scam artist who's made it his/her living to rip off buyers on the big Bay. For the honest sellers who are getting frustrated with those increased fees (the ones that, oddly enough, show a negative correlation to the improvement in features), the question is should we take advantage of those creative ways to avoid paying those fees?
[b]How some sellers avoid paying final value fees:[/b]
1. Close your auction early when a buyer contacts you and offers to buy your item for a higher price. There are, of course, risks involved here, but then there are risks involved when dealing with an auction buyer/seller anyway -- even if you finish the deal through eBay.
2. Contact bidders of a closed auction in which the reserve was not met and offer them the chance to buy the item at their last bid price. If you have multiples, you have an even sweeter deal. Sell the item through your e-commerce website instead of eBay.
3. You had a successful auction and you sold that item you wanted to sell. You have 8 more just like it. Sell the other 8 to unsuccessful bidders through your e-commerce site. That's 8 final value fees you don't have to fork over to eBay.
These are, of course, against eBay's policies and will get you suspended. eBay says these policies are in place to protect you. For the first time I will use one of these nifty emoticons: :roll: These policies are in place to protect eBay's bottom line. If you're wheelin' and dealin' behind closed doors, eBay's not getting their fees. It's that simple.
Should you avoid paying final value fees or any other fees? Have you ever? Do I condone it? I don't care one way or the other if you do. You need to take care of [b]your[/b] bottom line.
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| Howard Dean Items Hot at Online Auction |
| 01.02.04 (4:45 am) |
Covisint sells online auction unit Copyright 2004 Charles E. Ramirez / The Detroit News
It was designed to be the world’s largest electronic bazaar for auto parts and services when Detroit automakers launched it nearly four years ago. But the venture, Covisint LLC, is getting out of the Internet-based auction business. [Read the rest of the news]
Also, see: Howard Dean Items Hot on eBay Copyright 2003 The Associated Press
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| Let TurboTax Help You Suck Up to Uncle Sam |
| 01.01.04 (10:36 am) |
For anyone who owns a small business, TurboTax is the tax preparation program I recommend for your small business needs. I always used TurboTax for my personal tax needs, so when I needed a service for business taxes, I turned to a name I'd always trusted. What I'd always enjoyed about TurboTax is the fact that the online/computer-based service keeps me from missing important deductions I would normally miss if I were doing the paper preparation. It also keeps me from making costly mistakes that would flag my return for an IRS audit. Who wants to play cat & mouse with the IRS, right?
Here's how it works:
I'm moving along, preparing my taxes, and a message pops up asking me if I'm sure I want to take that deduction because last year I had this deduction at this particular amount. Or, I may get a message that pops up asking me if I'm still claiming this dependent child who still resides at this address. It's like having a personal tax advisor in my computer -- for a lot less than a real tax advisor would cost me. TurboTax doesn't let me miss an exemption, a deduction, not one single credit that's owed to me. The program will even allow me an opportunity to plan for next year's tax preparation!
An added bonus: if you're anything like me and your administrative skills are a bit lacking, TurboTax keeps an archive of all your prepared taxes for you. If you need to find a copy of last year's taxes, log into your account at TurboTax and print up a copy. I had to find a copy of my 1999 taxes. TurboTax still had a copy in the archives.
The Auction Board gives TurboTax an [b]A+[/b]
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